PRIVACY POLICY
Last updated: 27 October 2026
1. What we collect
When you create an account, browse, or place an order with Hue Threads, we collect: your name, email address, phone number, shipping address, and order history. If you contact support, we keep a record of that correspondence.
2. Payment information
We do not store your card, UPI, or bank details. Payments are processed directly by Razorpay, our payment partner, under their own security and privacy standards. We only receive confirmation that a payment succeeded, along with a transaction reference.
3. How we use your information
We use your information to process and deliver orders, communicate order updates, respond to support requests, and improve our site and product range. We do not sell your personal information to third parties.
4. Who we share it with
We share order details with our payment processor (Razorpay) and courier/shipping partners solely to complete and deliver your order. We do not share your data with advertisers.
5. Cookies
We use essential cookies and browser storage to keep you signed in and remember your cart. We don't use third-party advertising trackers.
6. Data security
Your account data is stored with industry-standard encryption and access controls. While no system is 100% secure, we take reasonable measures to protect your information from unauthorized access.
7. Your rights
You can access, correct, or request deletion of your personal data at any time by contacting us at care@huethreads.in. You may also delete your account by reaching out to support.
8. Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated date.
9. Contact us
Questions about this policy? Reach us at care@huethreads.in or +91 98765 43210.